{"id":20,"date":"2019-10-07T21:47:20","date_gmt":"2019-10-07T21:47:20","guid":{"rendered":"http:\/\/evilbuho.com\/?page_id=20"},"modified":"2019-10-30T18:49:21","modified_gmt":"2019-10-30T18:49:21","slug":"resume-goes-here","status":"publish","type":"page","link":"https:\/\/evilbuho.com\/","title":{"rendered":"Resume"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Overview<\/h3>\n\n\n\n<p>More than 10 years of customer service experience<br>Event manager for video gaming community events for more than 10 years.<br>Bachelor\u2019s degree in computer science combined with business administration<br>Bilingual, can write and speak English as well as Spanish fluently<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<p><strong>Professional Experience<\/strong><\/p>\n\n\n\n<p><strong>Comcast<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; March\n2010 \u2013 Present<\/p>\n\n\n\n<p><strong>Senior\nSocial Media Analyst<\/strong> \u2013 May 2019 to current \u2013 Denver, CO<\/p>\n\n\n\n<p>Creating,\nautomating and improving new and existing reports for management as well as\nexecutive leadership. <\/p>\n\n\n\n<p><strong>Social\nMedia Analyst<\/strong> \u2013 March 2016 to May 2019 \u2013 Denver, CO<\/p>\n\n\n\n<p>Responsible\nfor creating and maintaining a series of operational, forecasting and web\nanalytics reports that are conveyed to various levels of management, including\nexecutive leadership. <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><em>Agent\nmetrics reporting:<\/em><\/strong> Generate\nreports that track social media agent\u2019s activity within Lithium Response and several\nother social listening tools in order to create a scorecard and track agent\u2019s\nproductivity.<\/li><li><strong><em>Monitor\nsocial media and forums:<\/em><\/strong> Actively\nmonitor traffic through Lithium Response, Lithium Social Intelligence, Adobe\nAnalytics, Google search as well as other social intelligence tools to forecast\ncustomer trends as well as provide daily updates to leadership.<\/li><li><strong><em>First line\nof defense:<\/em><\/strong> Use real-time\ninsights and report these to other internal support channels in order to help\nresolve wide reaching customer issues. We use this information to provide\nupdates to customers from start to finish. <\/li><li><strong><em>Forum\nreporting:<\/em><\/strong> Provide forums\nreporting based on new product launches, feature changes or customer trends to\nproduct teams.<\/li><li><strong><em>Query\nCreation:<\/em><\/strong> Created several\nqueries to tag customers who are gamers and keep track of their activity when\nmentioning our products. These tags help to identify twitch streamers and other\ninfluencers when they have a problem with our product.&nbsp; <\/li><li><strong><em>Supporting\ngamers:<\/em><\/strong> Served as an\nadvisor for Xfinity Gaming initiatives and promoted Comcast social media\nchannels during gaming events in 2016. While we work on a plan to support these\ngamers, a dashboard of my creation is currently used to monitor their activity.\n<\/li><\/ul>\n\n\n\n<p><strong>Digital\nMedia Specialist<\/strong> \u2013 September 2014 to March 2016 \u2013\nDenver, CO<\/p>\n\n\n\n<p>Provide\ncustomer support across social media platforms like Twitter, Facebook and the\ncommunity forums. Report to management hot topics across the web that involve\nComcast services. Worked on new initiatives designed to improve customer\nservice.&nbsp; <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><em>Escalation\nSupport for DMO:<\/em><\/strong> Assisted\ncolleagues with complex customer issues and was able to get resolutions to\nsatisfy the customer. This involved communicating with different departments\nand levels of management in order to resolve the customer\u2019s issue.<\/li><li><strong><em>Fourth\nQuarter Award Winner for 2014<\/em><\/strong>: Awarded due to my consistent work ethic in maintaining customer\nfocus when resolving customer issues.&nbsp; <\/li><\/ul>\n\n\n\n<p><strong>Tech\nCentral Customer Experience Expert (CAE4)<\/strong> \u2013\nFebruary 2012 to September 2014 \u2013 Houston, TX<\/p>\n\n\n\n<p>Provide support to call center, field\nand other departments by solving highly complex customer issues.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><em>Link to\nLeadership participant<\/em><\/strong>:\nParticipated in Comcast leadership development program.<\/li><li><strong><em>Team Lead\nfor Hold\/ACW reduction project:<\/em><\/strong> Created a daily report to identify agents that were struggling\nand offered support by dispatching a lead to help them during their calls.<\/li><li><strong><em>Q2 2013\nDare to Soar:<\/em><\/strong> Mission\nControl Award Winner: Recognized as top performer for Tech Central team.<\/li><li><strong><em>Ticket\nTeam Point of Contact:<\/em><\/strong> Tasked\nwith distributing the daily workload to peers, creating end of day reports,\nmanaging Email box and resolving other escalated customer issues through our\nticketing system.<\/li><li><strong><em>Helpdesk<\/em><\/strong>: Provided CAE\u2019s an efficient and effective\nway of solving customer issues.<\/li><li><strong><em>Temporary\nTech Central Point of Contact<\/em><\/strong>: Contributed alongside other departments by identifying issues\nthat affected the local Comcast network as well as designing a plan of action\nto resolve them.<\/li><\/ul>\n\n\n\n<p><strong>Technical\nSupport Agent (CAE1)<\/strong> &#8211; March 2010 to February 2012 \u2013\nHouston, TX<\/p>\n\n\n\n<p>This\nposition allowed me to work on different roles that helped me improve my\norganizational and leadership skills. <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><em>Tech Lead:<\/em><\/strong> Supported team as acting supervisor when\nneeded.<\/li><li><strong><em>Chosen as\nthe Dream Series MVP:<\/em><\/strong> Due to my\ninvolvement in different projects throughout the year, the company recognized\nme as the MVP for the Houston area. <\/li><li><strong><em>SharePoint\nDeveloper and content writer:<\/em><\/strong> Helped in the construction of the Tech Support SharePoint page as\nwell as the creation of tutorials to assist other agents that struggled with\ntroubleshooting complex issues.<\/li><\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Event Management Experience<\/strong><\/p>\n\n\n\n<p><strong>Texas\nShowdown <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; April 2011 \u2013 Present<\/p>\n\n\n\n<p><strong>Tournament\nand Event<\/strong> <strong>Organizer<\/strong>\n\u2013 Houston, TX &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/p>\n\n\n\n<p>Assist\nwith event planning tasks such as; layout, tournament schedule, stream\nschedule, finding equipment, dividing workload across volunteers, working with\nvendors as well as sponsors. <\/p>\n\n\n\n<p><strong>Freelance\nEsports Event Manager and Tournament Organizer&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; August 2005 \u2013 Present<\/p>\n\n\n\n<p><strong>Tournament\nand Event Organizer<\/strong> \u2013 Multiple locations including Puerto\nRico, Texas and Colorado &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/p>\n\n\n\n<p>Over the\nyears I have offered my services as a freelancer by helping grass root\ncommunities from early stages of planning, to successfully running and managing\nthe event. This encompasses everything from setting the layout, stream\nproduction, bracket running, allocating necessary equipment, finding sponsors\nfor events among other responsibilities. <\/p>\n\n\n\n<p><strong>Comicpalooza&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; May 2013 \u2013 May 2014<\/p>\n\n\n\n<p><strong>Main\nVideo Game Tournament Runner<\/strong> \u2013 Houston, TX&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/p>\n\n\n\n<p>Prepared and ran multiple video game tournaments during the\nconventions weekend. <\/p>\n\n\n\n<p><strong>Anime\nMatsuri<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; March 2013 \u2013 March 2013<\/p>\n\n\n\n<p><strong>Video\nGame Tournament Organizer<\/strong> \u2013 Houston, TX&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/p>\n\n\n\n<p>As the\nmain tournament organizer for the convention gaming room I had to broker a deal\nbetween the CEO of Anime Matsuri and the Insomnia VGC owner in order to have\nthe necessary equipment and personnel to run tournaments during the conventions\nweekend. Because of the collaboration, we were able to provide casual as well\nas more experienced gamers multiple small tournaments that did not take away\nall of their time and still provide high-level competition. <\/p>\n\n\n\n<p><strong>Electronic\nGaming Association<\/strong> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;January 2008 \u2013 December 2009<\/p>\n\n\n\n<p><strong>Vice\nPresident and Event Organizer<\/strong> \u2013 Ponce, PR<\/p>\n\n\n\n<p>As the\nVice President of the association, the president and other members of the board\nwould take my input and make the necessary changes in order to improve the way\ntournaments ran. Some of the suggestions implemented resulted in multiple\ninnovative events that attracted casual as well as experienced gamers. Tasked\nwith finding equipment, catering food for players, planning and running\ntournament, dividing prize winnings, as well as leading volunteers. <\/p>\n\n\n\n<p><strong>ALPHA\nComputer Association<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; August 2005 \u2013 December 2007<\/p>\n\n\n\n<p><strong>Bracket\nRunner<\/strong> \u2013 Ponce, PR&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/p>\n\n\n\n<p>Due to my\ninvolvement with the fighting game community, the association appointed me as\nthe main bracket runner for gaming events. Given this opportunity, I found ways\nto effectively and efficiently run events. It also sparked my passion for\nrunning gaming related events.&nbsp; <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview More than 10 years of customer service experienceEvent manager for video gaming community events for more than 10 years.Bachelor\u2019s degree in computer science combined with business administrationBilingual, can write and speak English as well as Spanish fluently Professional Experience Comcast&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; March 2010 \u2013 Present Senior Social Media Analyst \u2013 May 2019 to current \u2013 &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/evilbuho.com\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Resume&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/evilbuho.com\/index.php\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evilbuho.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/evilbuho.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/evilbuho.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/evilbuho.com\/index.php\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":8,"href":"https:\/\/evilbuho.com\/index.php\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"predecessor-version":[{"id":77,"href":"https:\/\/evilbuho.com\/index.php\/wp-json\/wp\/v2\/pages\/20\/revisions\/77"}],"wp:attachment":[{"href":"https:\/\/evilbuho.com\/index.php\/wp-json\/wp\/v2\/media?parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}